FDE simulation missions: play Deployment Run
Practise forward deployed engineering in three fictional customer missions: dispatch, invoice matching, and internal knowledge. Decisions carry delayed consequences.
Take responsibility for a customer deployment. Inspect evidence, choose an approach, review its consequence, and leave a service the customer can operate. All names, messages, timings, and outcomes are fictional.
Your three customers
The Monday queue
Northstar Services — Dispatch operations
Get repair requests to eligible technicians faster. Every assignment still needs a dispatcher’s approval.
Read the Northstar Services mission brief
The missing invoice
Cedar Supply — Finance operations
Reduce invoice matching work. The pilot may create draft matches; payments and bank-detail changes stay outside its authority.
Read the Cedar Supply mission brief
A very confident answer
Harbor Engineering — Internal knowledge
Help staff find the right procedure faster. Preserve source authority, current versions, and each caller’s access.
Read the Harbor Engineering mission brief
What a delivery must prove
- Finish five decisions within 14 simulated days. There is no real-time timer.
- End with customer trust of at least 60 and reliability of at least 70.
- Recover the incident and demonstrate handoff to an owner and backup.
- A smaller supported service or controlled pause can count as a successful delivery.
- Only the best result for each mission contributes to campaign XP.